For small businesses
Social media management for small businesses
Answer customer questions in comments and DMs, keep a steady posting schedule and spot unhappy customers early, without hiring a social media manager. OutReply drafts replies from the business details you add and publishes to 6 networks; you decide what goes out.
- Free plan, no credit card
- Official platform APIs
- Review before sending
AI reply preview
Comment on your post
Do you take walk-ins on Saturday?
Reply drafted by OutReply
We do, from 9am until 1pm! Booking ahead guarantees your slot, link in our bio.
Illustrative example. Drafts are written from the details you give OutReply.
What OutReply does on each network
Exactly what the integration covers today, network by network.
| Network | Publish & schedule | Stories & Reels | AI comment replies | AI message replies | Real-time workflows | Competitor tracking |
|---|---|---|---|---|---|---|
| Yes | Yes | Yes | Yes | Yes | Yes | |
| Yes | Yes | Yes | Yes | Yes | Yes | |
| No | No | No | Yes | Yes | No | |
| Yes | No | No | No | No | No | |
| TikTok | Yes | No | No | No | No | No |
| X | Yes | No | Yes | No | No | Yes |
| YouTube | Yes | No | Yes | No | No | Yes |
| No | No | No | No | No | Yes |
AI replies use 1 credit each. Real-time workflows are included on Advanced and Elite; competitor tracking is on Elite. Browse every feature.
Sound familiar?
No time for social media
Customers, suppliers and admin come first, so posting and replying slip to the end of the day.
Questions pile up
Comments and DMs asking about prices, hours and availability wait too long, and some customers move on.
What should I post?
Coming up with fresh posts every week is hard when you're busy running the business.
How OutReply helps a small business
Replies written from your facts
Add your hours, prices and policies once. The AI drafts replies to comments and DMs from them.
AI replies to comments and DMsA week of posts in one sitting
Write and schedule posts for all 6 publishing networks from one calendar, with a preview of how each will look.
Post preview and schedulingPost ideas and captions
Describe what you want to say and get a draft caption, image or video to edit.
AI content wizardUnhappy customers flagged
Sentiment analysis runs on every comment, on every plan including Free.
Sentiment analysis on every commentLink in bio and short links
Send followers to your booking page or shop with a bio page and trackable short links.
Link in bio pagesSimple analytics
See what you posted, how it performed and how your audience feels, in one dashboard.
Social media analyticsPlans and credits
Flat pricing per plan, not per seat. Each AI reply uses 1 credit.
Free
$0
- 1 brand, up to 2 social accounts
- 2 collaborators per brand
- 30 AI credits a month
- AI reply drafts you review and send
Advanced
$30/mo or $300/yr
- 3 brands, up to 5 social accounts each
- 10 collaborators per brand
- 1,300 AI credits a month
- Real-time reply, DM and moderation workflows
Elite
$45/mo or $450/yr
- 10 brands, up to 25 social accounts each
- 50 collaborators per brand
- 2,400 AI credits a month
- Real-time reply, DM and moderation workflows
Frequently asked questions
Is OutReply easy to use if I'm not technical?
Yes. You connect accounts with each network's own login, add your business details in plain language, and review drafts before anything is sent.
Can I try it before paying?
Yes. The Free plan is $0 with no credit card: 1 brand, up to 2 social accounts and 30 AI credits a month.
Which platforms does OutReply support?
Publish and schedule posts on Facebook, Instagram, LinkedIn, TikTok, X and YouTube, including Stories and Reels on Facebook and Instagram. Draft AI replies to comments on Facebook, Instagram, X and YouTube, and to Facebook, Instagram and WhatsApp messages. Real-time automations run on Facebook, Instagram and WhatsApp, and Reddit is covered by keyword monitoring. A Google Analytics 4 integration adds your website traffic.
Do I have to answer every comment myself?
No. Every reply can wait in a review queue for you to edit and approve. On Advanced and Elite, you can also let workflows answer routine Facebook and Instagram comments and Facebook, Instagram and WhatsApp messages on their own, using keyword or AI conditions (WhatsApp replies come from the workflow's AI chatbot step).
How much does it cost?
Free ($0): 1 brand with up to 2 social accounts and 30 AI credits a month. Advanced ($30/mo or $300/yr): 3 brands with up to 5 social accounts each and 1,300 AI credits a month, plus automation workflows. Elite ($45/mo or $450/yr): 10 brands with up to 25 social accounts each and 2,400 AI credits a month, plus competitor tracking. Each AI reply uses 1 credit, pricing is per plan rather than per seat, and credit packs top you up when you need more.
Related
Spend less of your day on social media
Start on the Free plan: 30 AI credits a month and no credit card.