For Dealerships, Garages & Detailers
Social Media Management for Car Dealerships & Auto Shops
A car buyer who comments "is this still for sale?" is ready to talk today. Dealerships, independent garages and detailers get the same questions under every post: price, mileage, financing, service availability. OutReply answers them in seconds, moves serious buyers into a DM with your sales team, and keeps inventory and service offers posting on schedule.
AI reply previewAI draft
Customer comment
Is the 2021 RAV4 still available? What's the mileage?
Your reply, drafted by OutReply
Yes, the 2021 RAV4 is still on the lot with 38,400 miles, one owner and a full service history. Want to take it for a spin? Send us a message with a day that suits you and we'll have it ready out front. 🚗
Why automotive teams look for a social media tool
These are the problems that usually push businesses like yours to look for a social media tool.
"Is it still available?" a hundred times
Every inventory post attracts the same questions. Each one is a lead, and each one takes a salesperson away from the showroom.
Slow replies lose deals to the dealer down the road
Buyers shop several lots at once. The first dealership that answers usually gets the test drive.
Service questions nobody owns
"Do you do brake work on a Prius?" lands in the comments and neither sales nor service thinks it's theirs to answer.
HOW OUTREPLY HELPS
Built for the way automotive businesses use social media
Every feature below is live in OutReply today. Click through to see how each one works.
Vehicle and service questions answered instantly
OutReply knows your inventory basics, financing options, service menu and hours, and replies to comments and DMs with the facts plus a call to action for a test drive or booking.
AI comment & DM repliesHot leads handed to sales
Workflows detect buying intent, reply publicly, and open a DM that your sales team continues, so nobody has to search the comments for prospects.
Workflow automationInventory and service offers on schedule
Schedule new arrivals, seasonal service specials and customer deliveries across Instagram and Facebook, with a preview of every post before it goes live.
Post schedulingReputation watched in real time
Sentiment analysis flags frustrated customers before the thread grows, and abusive comments are hidden automatically.
Sentiment analysisWhat AI replies look like for automotive
Typical questions from comment sections, answered the way OutReply drafts them once it knows your business. Edit anything before it goes out, or let routine ones send automatically.
Facebook comment
“Is the 2021 RAV4 still available? What's the mileage?”
OutReply's reply
Yes, the 2021 RAV4 is still on the lot with 38,400 miles, one owner and a full service history. Want to take it for a spin? Send us a message with a day that suits you and we'll have it ready out front. 🚗
Instagram comment
“Do you offer financing for people with average credit?”
OutReply's reply
We work with several lenders and help buyers across a wide range of credit profiles every week. The quickest way to see your options is the 2-minute pre-approval form in our bio, with no impact on your credit score. Happy to answer questions by DM too.
Facebook comment
“Can I book an oil change for Saturday morning?”
OutReply's reply
Absolutely. Our service department is open Saturdays from 8am to 1pm. Book online through the link in our bio or message us your preferred time and we'll confirm it for you.
Frequently asked questions
Yes. It replies to comments and DMs on Instagram and Facebook using the vehicle details, financing information and hours you give it, and can hand the conversation to your sales team by DM.
Yes. Invite team members with the permissions they need, and use separate workflows for sales questions and service questions.
Sentiment analysis flags them immediately so a manager can respond, and abusive comments can be hidden automatically.
Yes. Each store is a brand with its own accounts, tone and team, all managed from one account.
Give your automotive audience an answer in seconds
Connect your Instagram and Facebook accounts, describe your business once, and let OutReply handle the comments and DMs that keep you from your work.